1. Information We Collect

Personal Details: Name, email, phone, billing info, company name.

Usage Data: IP address, device/browser type, login timestamp, feature usage.

Support Interactions: Conversations, feedback, and support requests.

2. How We Collect Data

Data is provided directly (e.g., account sign-up), and indirectly (cookies, analytics tools).

3. Why We Use Data

• To operate, maintain, and improve the Service
• For user authentication, billing, and support
• To analyze usage patterns and personalize your experience

4. Sharing Data

• With third-party service providers (e.g., hosting, payment processors)
• If required by law (e.g., compliance, court orders)
• During a business transaction (e.g., sale or merger) under confidentiality safeguards

5. Data Retention & Deletion

We retain personal and usage data during active use and for up to 2 years after account termination, or longer if required by law.

6. Security

We use TLS for data in transit, encryption at rest, role-based access, periodic audits, and incident-response protocols.

7. Your GDPR/CCPA Rights

Rights include: access, correction, deletion, portability, objection, and restricted processing for EU/CA users. To exercise any, contact: jayraiweb2003@gmail.com.

8. Cookies & Analytics

We use cookies and similar tools for sessions and analytics. Most can be managed through your browser.

9. Children's Data

Our Service is not for persons under 13. We delete data on discovery of under‑age use.

10. Policy Changes

We may update this Policy; changes are effective upon posting. We'll note the updated "Last Updated" date.

11. Contact Us

Email: jayraiweb2003@gmail.com

Address: ManageMyDukaan Headquarters, Mumbai, Maharashtra, India